Effective Date: August 30, 2024

At CAR REPAIR LLC, we strive to provide the best service for our customers. Please read our Refund and Returns Policy carefully to understand your rights and our practices.

1. Service Satisfaction Guarantee

We are committed to ensuring that our customers are satisfied with the car repair services we provide. If you are not satisfied with our service, please contact us immediately, and we will do our best to resolve any issues.

2. Eligibility for Refunds

• Refunds for Services: If a service has not been performed to the agreed-upon standard, you may be eligible for a partial or full refund. Refund eligibility will be assessed on a case-by-case basis.
• Non-Refundable Services: Services that have been fully completed and accepted by you are generally non-refundable. However, exceptions may be made at our discretion if there is a valid reason for dissatisfaction.

3. Returns and Exchanges

• Parts and Materials: If any parts or materials used during the repair are found to be defective, we will replace them at no additional cost. Returns and exchanges for parts must be requested within 14 days of the service date.
• Condition of Returned Parts: Parts must be in their original condition and accompanied by proof of purchase. Used or damaged parts may not be eligible for return or exchange.

4. How to Request a Refund or Return

To request a refund or return, please contact us within 14 days of the service date at:

CAR REPAIR LLC
Phone Number: +1 (231) 464-7464
Address: 20 Summer Dr, Scarborough, ON M1K 3E2, Canada

Please provide the following information:

• Your name and contact details
• Service date and description
• Reason for the refund or return request
• Proof of purchase or service receipt

5. Processing of Refunds and Returns

Once we receive your request, we will review it and notify you of the approval or rejection of your refund or return. If approved, refunds will be processed within [X] business days to your original payment method. Returns or exchanges for parts will be handled promptly.

6. Changes to This Policy

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date.